For a better and more accessible service for dynamic lifestyle customers we have introduced Zone 24/7 working day and night, during public holidays, weekends and other non-working days. Every client of ProCredit Bank can use the services in the Zones 24/7, such as: withdrawing and depositing of MKD and EUR, depositing MKD coins, depositing daily turnover at the ATM or in safe for daily turnover, printing account balance etc. Entrance to the zones after working hours of the branches is with a valid debit or credit card.
ATM FOR WITHDRAWAL AND DEPOSITING MONEY
Through ATMs for withdrawing and depositing money at any time you can withdraw funds from your current, but also deposit money as well. Your debit card is a multicurrency card that can be linked to 8 transaction accounts and the paid funds will appear on your accounts immediately after their deposit via this ATM.
The service is available for private clients and legal entities forcurrent accounts in MKD and EUR. Denominations accepted for depositing: 100, 200, 500, 1,000 and 2,000 MKD and 5,10,20,50,100,200 and 500 EUR. With one transaction, you can enter a maximum of 40/250 banknotes at a time, depending on the ATM.
Within all Zones 24/7 in Macedonia, you can find ATMs for withdrawing and depositing MKD and EUR.
Through info terminals you have electronic access to your accounts.
You can use the info kiosks at your disposal to have the following services: an overview of account statements and their printing and an overview of the balance of your accounts.
DROPBOX - SAFE FOR DEPOSITING DAILY TURNOVER
Businesses that have higher amount of daily turnover can deposit it at any time in the daily turnover safes. You enter the turnover into special security bags, which are provided by the bank and that have a unique bar code that is previously connected to the client (one copy of the bar code is removed from the bag by the client and kept with it for possible control). The door of the safe is opened through a special magnetic card (provided by the bank) to identify the client. The cash invested is physically checked, counted and credited to the client's account every day.
Through the contact center you can receive information related to the services of the Bank at any time. In the Zones 24/7 there is a telephone with free access to the contact center. You only need to lift the handset and you will be connected automatically. Through the contact center you will receive 24 / 7 technical support for using any of the automatic services in the zones 24/7.
ATM FOR DEPOSITING COINS
ATMs for depositing coins are ATMs where you can make a payment of MKD on your current accounts in ProCredit Bank. This can be used by individuals and legal entities for combined payment of coins and banknotes, as well as for payment of funds from your accounts.
You can find a cash machine for coins in Zone 24/7 in Karpos 4, as part of the ProCredit Bank's Central Office, Tetovo and Strumica.